Any items from our site can be refunded so long as it’s returned within 14 days of purchase. To qualify for a return/refund, your item must be unused and in the same condition that you received it, including all original packaging. It must be fit for resale. Please note shipping costs are the responsibility of the customer.

Please send package to the following address;

The Purpose Group
PRINCESS COURT
Unit 2
Horace Road
Kingston Upon Thames
KT1 2SL
UK

Faulty purchases
In the case of faulty or wrongly described items, you will be eligible to choose between a replacement or refund. Faulty items must be declared within 14 days of purchase. Please email hello@thesuperdots.com and we'll take you through the process!

Opened or used product
Unfortunately we do not offer refunds on opened or used products. The only exception is when items are faulty, as above.